1Can I smoke on board?
Safety is our prime concern. Smoking is not permitted at any time on board. You ca smoke with electronical cigarette
2There is a toilet on board?
No, but there are always toilets immediately before departure and straight after the arrival. The longest sector across all of our tours is usually 2 hours.
3The boat has the necessary safety equipment?
The boat carries the necessary safety equipment. In particular: lifejackets for all passengers suitable for adults and kids; a fire extinguisher; fresh drinking water per person; paddles; an anchor; an air horn; waterproof floating torch with spare bulbs and batteries; first aid kit; sea-band wrist band (drug free nausea relief).
4Where is Taxi Boat Varenna?
Our operational base and meeting point for passengers is usually at our floating dock in Varenna. Here our customers can enjoy a gelato prior to departure (there are two good ice-cream shops just in front of our dock). You can see the help video on my channal YouTube
5How many passengers can fit your boat?
Up to 18 passengers for a simple transfer. For a boat tour we recommend a capacity up to 13/14 passengers. For larger groups, we can organize a tour using a small fleet of boats in cooperation with other taxi boat drivers.
6Which languages do you speak?
We speak Italian and fluent English.
7I'm travelling with my dog, can I bring him on board?
Sure, we love animals that are used to being around the water! However you can take your pet with you only in a private tour.
We do not expect and certainly do not want dissatisfied customers, but in the event that you are not entirely satisfied with the service offered, you should notify any complaint to our office as soon as possible.
9Can we carry a baby stroller on board?
Yes, you can carry a baby stroller but you need to close it while we’re cruising.
10Can we decide our drop off point the same day of the tour?
Yes, we’re flexible but it’s better if you choose your drop off point during your reservation as we will know the exact route of your tour.